Privacy Policy

This data privacy notice is written to comply with the European Union General Data Protection
Regulation (GDPR). GDPR gives control to citizens and residents over their personal data.

DATA CONTROLLER
name: Tesoro Nero Limited
phone: +44 (0) 1704 500 144
email: surquhart247@gmail.com
address: Hesketh Mount, 92-96 Lord Street, Southport, PR8 1JR
DATA PROTECTION OFFICER
name: Suzanne Urquhart
phone: +44 (0)1704 500 144
email: surquhart247@gmail.com
address: Hesketh Mount, 92-96 Lord Street, Southport, PR8 1JR
USE OF DATA
Tesoro Nero Ltd may process personal information as part of its service for providing flexible
workspace in the UK.
PERSONAL DATA PROFILE CATEGORISES PROCESSED
Tesoro Nero Ltd maintains personal data for:
subjects of business owners, customers
advisers, consultants and other professional experts
business associates, other professional bodies, advisers
business contacts
complaints and enquirers
customers
employees
employers and employees of other organisations
members and beneficiaries

shareholders
suppliers and service providers
AUTOMATED DECISION MAKING
Tesoro Nero Ltd does not use automated decision making.
THE LEGAL BASES WE USE FOR LAWFUL PROCESSING
In order for Tesoro Nero Ltd to conduct businesses and fulfil its legal, regulatory and contractual
obligations, it needs to perform legitimate and fundamental processing. These are:
establishing contracts
maintaining contracts
provision of all contacted services
invoicing, remittance, payments, collections
non-promotional communications
marketing and other promotional communications
risk management contract review
response to subject access requests
performance measurement
IT support services
business continuity planning
legal and regulatory obligations
responding to enquiries, requests and complaints
THE CATEGORIES OF PEOPLE WHO HAVE ACCESS OR RECEIVE THE DATA
Tesoro Nero Ltd sometimes needs to share the personal information it processes with individuals
themselves and also with other organisations. Below is a description of the types of organisations
with which Tesoro Nero Ltd may need to share some of the personal information it processes.
agents and brokers
business associates, other professional bodies, advisers
customers, beneficiaries, assignee's and payees
complainants, enquirers
courts and tribunals

credit reference, debt collection and tracing agencies
current, past and prospective employers
customers
education and examining bodies
employment and recruitment agencies
family, associates and representatives of the person whose personal data we are processing
financial organisations and advisers
healthcare professionals, social and welfare organisations
law enforcement and prosecuting authorities
other companies in the same group
pensions schemes
police force
professional advisers
share administrators
suppliers and service providers
survey and research organisations
THE COUNTRIES WHERE DATA WILL BE STORED, PROCESSED AND TRANSFERRED
Your personal data collected by Tesoro Nero Ltd may be stored and processed in the United
Kingdom or outside the United Kingdom in which third parties maintain facilities. Should Tesoro
Nero Ltd need to transfer your personal data, Tesoro Nero Ltd will take all reasonable measures to
safeguard the transfer of your personal data to third parties in a manner that complies with the
GDPR.
HOW LONG WILL THE DATA BE RETAINED
Retention of specific records may be necessary for one of more of the following reasons:
to fulfil statutory or other regulatory requirements.
to evidence events/ agreements in case of disputes.
to meet our operational needs.
to meet our sales enquiries.
to meet any historical purposes.

Personal data that is collected and subsequently never used for any business purpose will be
reviewed and may be destroyed at Tesoro Nero Ltd's discretion.
WHAT HAPPENS IF THE DATA ISN'T COLLECTED
Your personal data is required for communication and setting up a contractual agreement to provide
products and services. Without this data, Tesoro Nero Ltd will not be able to communicate with you
or enter into a contractual agreement with you. This includes both business and employment
contracts.
Tesoro Nero Ltd needs personal data to:
enable consensual bilateral communications;
engage in pre-contractual activities ;
honour contractual obligations; and enable to employ people.
Without this data, Tesoro Nero Ltd will not be able to perform these four primary activities.
THE RIGHT TO WITHDRAW CONSENT
In situations where Tesoro Nero Ltd requests and receives your consent to perform processing, we
are also obliged to stop such processing if you decide to withdraw your consent. Withdrawing
consent is as straightforward as giving consent. Withdrawing consent cannot be back-dated so it has
no effect on processing already performed during the period of consent.
THE RIGHT TO ACCESS, CHANGE, DELETE, RESTRICT, OBJECT, REQUEST A COPY
You have rights regarding the personal data we store on your behalf. These are:
access to a copy of your personal data;
object to processing that you object to;
stop receiving direct marketing material;
object to decisions being taken by automated means;
have inaccurate personal data rectified, blocked, erased or destroyed;
lodge a complaint with the Information Commissioner's Office;
claim compensation for damages caused by a breach of the GDPR.
Should you ever wish to exercise any of these rights, please contact the Data Protection Officer.
THE RIGHT TO COMPLAIN TO THE REGULATOR
You have the right to lodge a complaint with the Information Commissioner's Office if you think that
your personal data has been inappropriately used.

HOW WE USE COOKIES
Cookies are small pieces of data that are sometimes created to improve your website experience.
We use cookies on this website to record aggregate statistical information about the visitors to our
site, including demographics and the use that our visitors make of the website. When collected, this
information is used by us to improve our website and further enhance the visitor experience and
may be shared with advertisers. Please note that the only personally identifiable information we
record is the information you supply us when making an enquiry.

We may also use cookies to gather information about your general internet use to further assist us
in developing our website. Where used, these cookies are downloaded to your computer
automatically. This cookie file is stored on the hard drive of your computer. Cookies contain
information that is transferred to your computer's hard drive and then stored there and transferred
to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your
computer using the settings within the Internet Options section in your computer control panel.

CONTACTING US
If you have any questions or queries relating to this privacy policy then please contact us at Hesketh
Mount, 92 Lord Street, Southport, PR8 1JR.